“The Hawthorne team strives to meet the needs of our customers every day, so winning the Alberta award is valued by everyone in our company,” says Hawthorne Homes General Manager, Wendy Jabusch.

Now in their fourth year in Canada, the AVID Awards are the leading industry-sponsored awards honoring the best builders in Canada for delighting homeowners.

“AVID provides independent research to homebuilders across North America by surveying customers after they have moved into their new homes. The feedback our customers provide through the AVID surveys, gives us valuable insight about the customer service experience and the value, quality and features of the homes we build from our purchaser’s perspective,” she adds.

According to AVID, Hawthorne Homes Calgary’s top areas in customer experience are: 1) Value for Price Paid for Options, Upgrades & Colors Was Reasonable; 2) Number of Orientation Items Corrected Before Move-In; 3) Actual Closing Date Compared to Contracted Closing Date; 4) Sales Team Made Buying Process Pleasant; 5) Site Supervisor Was Dedicated to Quality.